Call for abstracts Sociolinguistics of Emojis: Implications for Customer Psychology and Behavior

deadline for submissions: 
March 22, 2026
full name / name of organization: 
Lena Bucatariu RMIT Vietnam

We are delighted to invite chapter proposals for our upcoming edited volume:
Sociolinguistics of Emojis: Implications for Customer Psychology and Behavior
(Under consideration with Springer, Edward Elgar, and Bentham Science)

This book explores how emojis function as sociolinguistic tools in digital communication—shaping tone, politeness, stance, and perception across platforms like customer service chat, CRM, B2B messaging, influencer ecosystems, and D2C apps. We are especially interested in work that links language use to outcomes such as trust, persuasion, complaint resolution, and user experience.

We welcome submissions across:

  • · Empirical studies (qualitative, quantitative, experimental)
  • · Theoretical or methodological contributions
  • · Applied case studies with analytical depth

 Abstract deadline (around 350 words): 22 March 2026
 Chapter length: 6,000–8,000 words
 Submit to: sociolinguisticsofemojis@gmail.com